...The biggest challenge was to motivate the staff and convince them of the sincerity of our efforts. I had personally toured over 500 branches, motivated thousands of staff, and organised many training programmes with the view to shore up their morale and give them a sense of confidence and courage to face reality and move on to resurrect the bank...surely the staff and the union were not always forthcoming but it was understandable; once they understood the pitch and purpose of the mission; they came along all the way... ---From the Preface... case was when the Bank submitted a detailed proposal to spend about Rs 50 lakh on urgently required repairs of flats ... Smt. Ranjana Kumar deserved several recognitions and citations which she received both during her tenure in theanbsp;...
|Title||:||A New Beginning|
|Publisher||:||Tata McGraw-Hill Education - 2008|