After the Network Change Programme

After the Network Change Programme

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This report from the Business and Enterprise Committee (HCP 577, session 2007-08, ISBN 9780215520739) follows on from an earlier report from the same Committee on post office closures under the network change programme (HCP 292-I, session 2007-08, ISBN 9780215513663), with responses to that report contained in the appendix. This particular report considers the responses received to the earlier report and looks at the future of the network. The Committee has set out a number of conclusions and recommendations, including: the need for timeliness in the Government's and Post Office Ltd's replies to the present situation in respect of post office closures; that there is no guarantee that there will not be further closures although the Government does not desire the post office network to shrink below 11, 500 outlets and is investing Ap1.7 billion to safeguard the network; the Committee regrets that the transfer of responsibility between Postwatch and the National Consumer Council is occuring at this critical time of change and that both Postwatch and the Post Office Ltd need to develop the new code of practice in respect of the onging network changes to the post office system and that this new code should be presented to Parliament before the Summer recess; the Committee believes there should be a presumption against the closure of post offices where possible and a recognition of their social value to customers, since there seems to be little co-ordination between regulators, the Government and government departments, especially in regard of the withdrawal of payment services from the post office network; the Committee is unclear where the Ap57 million of savings will come from and that the status of the Post Office Ltd, as a publicly owned monopoly supported by the taxpayer, and the Royal Mail Group as a whole, requires that there is greater financial clarity and transparency of both their financial systems and statusAccess criteria will replace the aquot;no avoidable closureaquot; policy and ensure that a national network of post offices is maintained. ... The Government has asked Post Office Ltd to work with Postwatch to aquot;develop a new code of practice coveringanbsp;...

Title:After the Network Change Programme
Author:Great Britain. Parliament House of Commons. Business and Enterprise Committee
Publisher:The Stationery Office - 2008-06-02


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