Emoticons (typographical symbols indicating emotional cues) can help solve this problem, if used tastefully. Also ... In addition, behavioral research has demonstrated that it can take four times as long for a three-person group to make a decision in a real-time (chat room-type) ... If you use regular mail, the arbitrator and opposing counsel may do likewise and thereby retard the progress of the arbitration.
|Author||:||John W. Cooley, Steven Lubet|
|Publisher||:||Ntl Inst for Trial Advocacy - 2003|