qSimple and comprehensive resource for understanding the nation's leading business performance award.q --cover.The problem with comment cards and surveys is that most customers cana#39;t be bothered to take the time to fill them out. Or if they do fill them out, ... not their opinions. The fact that Mr. Green traded in his 2002 Ford Taurus for a 2006 model fromanbsp;...
|Title||:||Baldrige Award Winning Quality - 15th Edition|
|Author||:||Mark Graham Brown|
|Publisher||:||Productivity Press - 2006-03-03|