Access Services departments in libraries have become highly complex organizations responsible for a broad range of functions, often including circulation, reserves, interlibrary lending and borrowing, document delivery, stacks maintenance, building security, photocopying, and providing general patron assistance. This book offers effective solutions to familiar problems, fresh ideas for responding to patron needs, and informed speculation on new trends and issues facing access services departments. This book was originally published as a special issue of the Journal of Access Services.... program operation 214-15; repairs 215, 217; security 218; self-booking 215; software installation 213-14; staffing 218, 219; ... 110; flow 109-11; pleasure/pain principle 109; responsibility 110; student employees 93-101 MP3 player circulation 204-5 ... and Malia, E. 211-19 Murphy, M.; Franklin, S.; and Raia, A. 349-56 music libraries; service delivery 113-20 New Zealand 11-18; Wellington City Index 377.
|Title||:||Best Practices in Access Services|
|Author||:||Lori L. Driscoll, W. Bede Mitchell|
|Publisher||:||Routledge - 2014-06-11|