Re-civilize Life Online! PROVEN Conflict Management and Prevention for Social Media and the Web Ever seem like the Web is just one big screaming match? Ever feel like youare refereeing a worldwide tantrum on YOUR social media sites, blogs, and online forums? Thatas not good for your goalsaor your sanity. Stop. Now. Step back. Take a breath. And solve the problem. Thought you couldnat? You can: there are proven best practices for getting people to be civil online. Even when they disagree. Even if theyare complaining. You can avoid misunderstandings that lead to flame wars, and promote constructive conversation amongst those with strongly held views. And, finally, you can handle the people that just canat be civilized. Today, these skills are flat-out imperative. Everyone who leads, curates, manages, or participates in online communities needs them. Andrea Weckerle hasnat just compiled them: sheas created a 30-Day Action Plan for restoring civility to your corner of the digital world. This plan worksaand not one moment too soon. Master the foundational skills you need to resolve and prevent conflict online Understand the dynamics of each online conflict, from procedural disputes to online lynch mobs Stay cool and effectively manage conflict in even the highest-pressure online environments Differentiate between what people say and what they really want Create a positive online footprintaor start cleaning up a negative image Recognize online troublemakers and strategize ways to handle them Manage your own angeraand, when necessary, express it online safely and productively Strategically manage othersa online hostility and frustration Limit risks to your organizationas online reputation due to actions it canat control Draft and implement corporate social media policies that actually workFor example, say you receive a message from a close friend sharing another instance of how his difficult boss is still treating him badly at work. ... However, be aware that emoticons arena#39;t always read the same way across different platforms, which can sometimes cause ... of a abig huga from her Blackberry phone, but his iPhone showed the symbols used to make the hug and not the hug image itself.
|Title||:||Civility in the Digital Age|
|Publisher||:||Que Publishing - 2013-02-13|