Communicating Professionally, Third Edition

Communicating Professionally, Third Edition

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An updated and expanded version of the training guide Booklist called qone of the most valuable professional publications to come off the presses in a long time, q the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading othersa€™ nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based trainingSee Tour leading Learning, 399s, 401a€“402 evaluation of, 295a€“296 See also Instruction; Training Learning Round Table ... 386 Lepsinger, Richard, work cited, 243 Letters, 65, 322a€“328 bad news, 325a€“328 to editors, 359 (see also Media communications) examples, 324, ... 191 Library Success: A Best Practices Wiki, 141s, 423 Library use instruction, 291 See also Instruction Library Video Network , 423anbsp;...

Title:Communicating Professionally, Third Edition
Author:Catherine Sheldrick Ross, Kirsti Nilsen
Publisher:American Library Association - 2013


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