An updated and expanded version of the training guide Booklist called qone of the most valuable professional publications to come off the presses in a long time, q the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading othersa nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based trainingSee Tour leading Learning, 399s, 401a402 evaluation of, 295a296 See also Instruction; Training Learning Round Table ... 386 Lepsinger, Richard, work cited, 243 Letters, 65, 322a328 bad news, 325a328 to editors, 359 (see also Media communications) examples, 324, ... 191 Library Success: A Best Practices Wiki, 141s, 423 Library use instruction, 291 See also Instruction Library Video Network , 423anbsp;...
|Title||:||Communicating Professionally, Third Edition|
|Author||:||Catherine Sheldrick Ross, Kirsti Nilsen|
|Publisher||:||American Library Association - 2013|