The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers David Brunt. 5. What point can we gather information on what to do? ... a number of occasions when they could collect information on the work required on the car: ac On the telephone when the customer is booking, ac When the car arrivesanbsp;...
|Title||:||Creating Lean Dealers|
|Publisher||:||Lean Enterprise Academy Ltd - 2007|