This text focuses on managerial issues of operations management for e-commerce businesses. The text is based on empirical evidence provided by numerous e-commerce organizations and research scholars.They link internal organization functions together for efficieny, timeliness, and issues of privatacy within the firm. ... Operations Management (OM) can be defined as the design, operation, and continued improvement of the system that creates and delivers ... The primary objective of an OM manager is to manage and control the aquot;production process. ... To do this OM mangers must perform a variety of tasks.
|Title||:||E-Commerce Operations Management|
|Author||:||Marc J. Schniederjans, Qing Cao|
|Publisher||:||World Scientific - 2002-01-01|