There's a well-known saying: what doesn't get measured doesn't get done. So it is no surprise that communicators, human resource and change managers and other professionals recognise the need to measure and evaluate their work, particularly its worth to their organization and seek the most effective ways to achieve this. Whether you're already involved in research, planning your first project or commissioning an external research company Employee Engagement and Communication Research covers everything you need to conduct robust, reliable research. Whether it's a full-scale employee survey or research focusing on a particular subject area such as communication, engagement, change or corporate social responsibility is your essential guide covering all the tools, strategy and action to make your project a success.Commercial: business success and customer service questions. a Clarity: clear leadership and common purpose questions. a Culture: what it is ... It is a good time to add in a few direct quotes from the verbatim comments to support the figures.
|Title||:||Employee Engagement and Communication Research|
|Publisher||:||Kogan Page Publishers - 2012-11-03|