Many books on process mapping are oriented around a traditional manufacturing process control environment. the methodology and tools in this book are applicable to any company in any industry that is interested in developing a much more integrated, systems approach to management to dramatically improve their business. the author's previous book, From Quality to Business Excellence: a Systems Approach to Management, explains the philosophy behind this approach. This book provides the how to for achieving that level of visualization with a unique combination of theory and tools showing you how to implement enterprise process mapping in a way that will yield significant business value for your organization. This book includes a free evaluation copy of Microsoft Visio and a free evaluation copy of the ProcessMaps tool for enterprise process mapping, as well as computer-based training on how to use these tools. Review a sample Webinar presentation about this book by the author by clicking here.4 Developing Enterprise Process-Mapping Guidelines and Conventions CHAPTER OVERVIEW Because of their scope and importance to the organization, enterprise processmapping efforts need to be well planned and organized. It is alsoanbsp;...
|Title||:||Enterprise Process Mapping|
|Author||:||Charles G. Cobb|
|Publisher||:||ASQ Quality Press - 2005|