Escape the Improvement Trap

Escape the Improvement Trap

4.11 - 1251 ratings - Source

Written by two experts who have dedicated their careers to quality improvement, Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. They identify five critical ingredients required for successful improvement: 1. A meaningful business value proposition and strategy that drives key improvement actions 2. An engaging environment where people can do their best work 3. A focus on meaningful metrics while avoiding irrelevant details 4. Process improvement efforts that maximize cross-functional process performance and foster deeper process understanding, innovation, and execution of best work practices 5. An executive mindset that focuses on customer value, people development, process performance, and business improvement outcomes, not solely on savings The authors consider a variety of situations at Independence Enterprise, a fictional company, based on their own very real experiences. They elaborate on the principles that should come into play, look at what Independence Enterprise is doing right and wrong, and suggest deployment actions to help you apply the principles to your own organization.Enron, Bear Stearns, Lehman Brothers, AIG, and Arthur Andersen ran into problems due to greed or a lack of ethics. ... For example, beginning in 2008, financial services organizations have suffered from a lack of deep thinking about theiranbsp;...

Title:Escape the Improvement Trap
Author:Michael Bremer, Brian McKibben
Publisher:CRC Press - 2010-09-28


You Must CONTINUE and create a free account to access unlimited downloads & streaming