A protection scheme for consumers who have flight problems has been in operation since 1973, called Air Travel Organisers' Licensing (ATOL). However, this scheme does not cover passengers who have purchased tickets directly from scheduled airlines, including both full-service and no-frills airlines. In a previous report (HCP 454-I, session 2002-03; ISBN 0215011996), the Committee judged this practice to be discriminatory and recommended the Government give urgent consideration to this matter. Given that the Civil Aviation Authority is shortly due to present advice to the Government on reform of consumer protection arrangements, following public consultation, the Committee's report examines financial protection for air travellers, including the complexity of the current situation, options for future protection arrangements, costs, methods and timescales, and European legislation.Others may wish to pay by cash or cheque. ... Foreign and Commonwealth Office (FCO) would explore all other sources of funding before making payment from the public purse, and that even then it would require subsequent reimbursement.
|Title||:||Financial Protection for Air Travellers|
|Author||:||Great Britain. Parliament. House of Commons. Transport Committee|
|Publisher||:||The Stationery Office - 2004-07-09|