Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the jobafrom managing time and stress to motivating and counseling employeesa First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, youall find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted friendaone that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: ac Make a successful transition from staff to supervisor ac Develop your own leadership style ac Establish a partnership with your boss ac Give feedback to improve performance ac Build a top-performing team ac Manage communication technology ac Develop the skills to manage a diverse work force ac Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.Task vs. People As a first-line supervisor you are responsible for getting the work done through your people. How you approach that responsibility is a reflection of your ... These supervisors are said to have a task-oriented leadership style.
|Title||:||First Line Supervision|
|Author||:||Charles M. CADWELL|
|Publisher||:||AMACOM Div American Mgmt Assn - 2006-01-12|