First Line Supervision

First Line Supervision

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Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the joba€”from managing time and stress to motivating and counseling employeesa€” First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, youa€™ll find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted frienda€”one that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: a€c Make a successful transition from staff to supervisor a€c Develop your own leadership style a€c Establish a partnership with your boss a€c Give feedback to improve performance a€c Build a top-performing team a€c Manage communication technology a€c Develop the skills to manage a diverse work force a€c Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through or purchase an online version of the course through vs. People As a first-line supervisor you are responsible for getting the work done through your people. How you approach that responsibility is a reflection of your ... These supervisors are said to have a task-oriented leadership style.

Title:First Line Supervision
Author:Charles M. CADWELL
Publisher:AMACOM Div American Mgmt Assn - 2006-01-12


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