Collaboration technologies play a vital role in modern business by providing the infrastructure for key strategies such as collaborative commerce, knowledge management, process improvement, virtual teamwork and e-learning. This book provides a wide-ranging overview of current experiences from industry on the organisational implementation and use of these technologies. It focuses on strategies for overcoming obstacles in the implementation process, and measures that can be taken to enable effective use. Among the key features are: - Overview of the current state of the area of collaboration technologies; - A review of empirical research and a taxonomy of implementation factors; - Six case studies covering different collaboration technologies and organisational settings; - Practical solutions and guidelines for the implementation team. This book will be essential reading for project managers, implementation team members and IT managers. It will also be of interest to anyone researching or studying in relevant areas.... National culture, see Culture Needs analysis 101, 102 Netiquette 35, 71, 292 NetMeeting, see Microsoft NetMeeting Netmeetings, see ... 98, 256, 259 program 99, 101 teams 133 Product managers 130-1, 140, 146, 263-4, 282 Project archive 119, 121 Project champions, ... 166, 293 instant messaging 13 social 45, 70, 71, 292 see also Peer pressure Socio-technical analysis 46-7 balance 47, 68, 306 Index.
|Title||:||Implementing Collaboration Technologies in Industry|
|Author||:||Bjørn Erik Munkvold|
|Publisher||:||Springer Science & Business Media - 2003|