IT Service Management - Global Best Practices

IT Service Management - Global Best Practices

4.11 - 1251 ratings - Source

A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.ABC of ICT V3 Still the most popular cartoon. Many operational ... DEMAND MANAGEMENT I suggest strongly that we give a new meaning to demand management. ... Place the cartoons up on the walls in various offices, or on notice boards. Leave a ... Discuss some real actions you can take to address them, identify what type of leadership and commitment is needed to break down these ABC practices.

Title:IT Service Management - Global Best Practices
Author:Editorial Board
Publisher:Van Haren - 2008-04-22


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