ITIL Foundation Exam Study Guide

ITIL Foundation Exam Study Guide

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If you need help with installing the items, refer to the installation instructions in the a€œUsing the Study Toolsa€ section of this appendix. ... PDF of Glossary of Terms We have included an electronic version of the glossary in .pdf format. ... For PCs: A PC running Microsoft Windows 98, Windows 2000, Windows NT4 (with SP4 or greater), Windows Me, Windows XP, Windows Vista, or Windows 7 a–i For Macs: Aanbsp;...

Title:ITIL Foundation Exam Study Guide
Author:Liz Gallacher, Helen Morris
Publisher:John Wiley & Sons - 2012-08-15


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