Are you losing money due to wasted effort and low productivity of your knowledge workers? Is your office inefficiency leading to low worker morale and high workforce turnover? Are you losing customers or irritated due to disorganized office practices? Applying Lean principles to your office operations can solve these problems and create efficient knowledge workers that are a real competitive advantage. Given the success that Lean Manufacturing has shown in cleaning up production processes, why not achieve a Lean Enterprise by driving Lean Office practices into the front office where inefficient procedures, paperwork and bureaucracy in one area can stall the leanest efforts of other operations. Lean is not about cutting staff and resources. Instead, it is about: ac Focusing peopleas efforts creating value for the customer and eliminating waste. ac Speeding up the operation by eliminating idle time created by paperwork and bureaucracy.He was referring to an announcement by Fujio Cho that Toyota would post a profit for 2004 of $11 billion! This number was especially dramatic given recent laments by both Ford and General Motors of losses for the first quarter of 2005 each exceeding one billion dollars. ... was the un-level playing field argument ( much as we hear today, except replacing all references to aJapanesea with a Chinesea.) ... If you drive a Camry, you are buying American Chapter 11: The People Side of Lean ...
|Author||:||Ade Asefeso MCIPS MBA|
|Publisher||:||AA Global Sourcing Ltd - 2012-07-03|