Making a Difference

Making a Difference

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Leadership is separate from, but integral to, management. This companion volume to The Next Library Leadership (2002) offers a deeper exploration of the leading issues and concerns of library directors today.MODEL OF LEADERSHIP EFFECTIVENESS Figure 9.1 depicts leadership effectiveness, which might start with developing an effective measure of ... For example, if one organizational goals is to serve the community by providing outstanding customer service, the organization must ... The quote is from Fred Fiedler and Martin Chemers, Improving Leadership Effectiveness (New York: John Wiley, 1984).

Title:Making a Difference
Author:Peter Hernon, Nancy Rossiter
Publisher:Libraries Unlimited - 2007


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