Managing America's Small Communities

Managing America's Small Communities

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The book addresses each of these questions and also examines the frequency with which small communities provide various services, the quality of services provided, and how small city officials can diagnose problems with service quality and performance. Ultimately, the book's empirical evidence documents the high degree of professionalism in city administration throughout the country.q--BOOK JACKET.(1 = not very careful; 5 = very careful) a€” How would you rate the performance of city staff with respect to the amount of time ... city staff make any errors in reviewing any building permit applications you submitted in 2004? ... Service a€” What kind of job does the city do Policies in publicizing the schedule for curbside leaf collection in different neighborhoods during the fall season? ... If yes, please rate on the following scale how easy or difficult it was to obtain the information you wanted.

Title:Managing America's Small Communities
Author:David H. Folz, P. Edward French
Publisher:Rowman & Littlefield - 2005-01-01


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