The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.Identification of organizational culture allows insight into the type of organizational response to change, the receptivity of ... values and dimensions of public services and public service organizations that make up culture affect organizational change ... THE ROLE OF ORGANIZATIONAL CULTURE Organizational culture is a crucial aspect of change management initiatives, but it does not comprise theanbsp;...
|Title||:||Managing Change and Innovation in Public Service Organizations|
|Author||:||Kerry Brown, Stephen P. Osborne|
|Publisher||:||Routledge - 2012-10-02|