HMRC's civil investigations directorates, which examine serious cases of suspected tax evasion, have generated increasing returns from their work, while reducing resources. This report recognises this improvement in performance but underlines the scope for them to achieve more. Since 2007-08 the directorates have increased the additional tax generated ('yield') from their work by 49 per cent in real terms to Ap8.5 billion, while reducing their expenditure by 10 per cent in real terms, to Ap567 million. They have also delivered a range of other activities to prevent future tax losses and improve taxpayer compliance. Yield provides a firm measure of the value of investigation work. But used alone it does not capture the full impact of investigations, such as the effect on taxpayer behaviour; nor does it encourage preventative work to improve compliance. The Department is planning a broader range of metrics to assess the impact of its enforcement activities. While the Department is making progress in understanding its performance and managing its enforcement resources, it does not have all the management information necessary on the cost-effectiveness of its different types of enforcement activity and their wider impact. Among the NAO's recommendations are that the system for referring cases for investigation be improved; that the time taken to complete investigations be reduced; that a clearer picture be developed of the penalties imposed on those found to have evaded or defrauded tax; and that it be made easier to trace whether tax debts from completed investigations have been paid in full.HMRCa#39;s civil investigations directorates, which examine serious cases of suspected tax evasion, have generated increasing returns from their work, while reducing resources.
|Title||:||Managing Civil Tax Investigations|
|Author||:||Great Britain: National Audit Office|
|Publisher||:||The Stationery Office - 2010-12-01|