Managing the Knowledge-Intensive Firm

Managing the Knowledge-Intensive Firm

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Over the last decade, there has been a substantial rise in the number of knowledge-intensive firms - constituted primarily of professionals. The core assets of these businesses are the people themselves. Handle them badly, and they may defect or stall. Successful managers of knowledge-intensive firms must create meaning among and inspire their employees, to ensure high performance. To achieve this, leaders must understand how to target each employeea€™s ambitions and challenges to facilitate their personal and professional development. This book examines what sets knowledge-intensive firms apart from other types of organizations, and the resultant organizational and strategic differences in business models, talent management, and client-handling approaches. The authors bring their own complementary perspectives on the subject: one, as the manager of a private consulting firm with a strong research background; another, as a business school professor whose practice-based skills are fundamental to his work; and a third, a world leading commentator on professional service firms acting as a consultant, business school researcher and a manager. Ejler, Poulfelt and Czerniawska present a new model for transforming the management of knowledge-intensive firms, which is supported throughout with practical examples and cases.The major challenge is to get as many people as possible to do what they are pleased to do and good at. ... The firma#39;s vision is set out on its website as follows: In terms of communication, we create value in co-operation with motivated people! ... Where a manager is unable to accommodate everyonea#39;s preferences, solid criteria will be needed to establish a fair distribution of assignments over time.

Title:Managing the Knowledge-Intensive Firm
Author:Nicolaj Ejler, Flemming Poulfelt, Fiona Czerniawska
Publisher:Taylor & Francis - 2012-04-27


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