Operations Management For Dummies

Operations Management For Dummies

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Examines operations management, covering such topics as evaluating and measuring existing systems' performance, using tools like Six Sigma and Lean production, designing new processes, and defining, planning, and controlling costs.For an automobile, reliability is typically determined by how often the car must go back to the dealer to fix a problem. But customer perception plays a role here as well. For example, if a car company makes its power locks as quiet as possibleanbsp;...

Title:Operations Management For Dummies
Author:Mary Ann Anderson, MSE, Edward Anderson, Geoffrey Parker
Publisher:John Wiley & Sons - 2013-07-29


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