Workplace violence is one of today's most serious occupational hazards and this guide looks at how to systematically design and implement workplace prevention programmes and policies. It shows how workplace violence can be prevented by examining ways in which organizations and groups are handling the problem. An array of existing guidelines and policies developed by governments, trade unions, special study groups, workplace violence experts, employers' groups and specific industries are looked at and a useful survey of best practice strategies are given. Also outlined are reliable and effective methodologies for developing workplace violence prevention and response programmes.Employees in high-risk situations:6 Many of the guidelines recommend that as part of the risk assessment the ... Some of these groups are described in box 3.2, while others include enforcement officers, security guards, taxi drivers, bar tenders and petrol pump attendants. ... 6 OSHA health care guidelines, op. cit., pp .
|Title||:||Preventing and Responding to Violence at Work|
|Author||:||Kimberly Ann Rogers, Duncan Chappell|
|Publisher||:||International Labour Organization - 2003|