As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challengesawhat to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.An espresso machine brews one or two cups of specialty coffee at a time, and although it does much of the work for ... Available in the form of pods, cartridges, or capsules (according to the brand of espresso you use), this style of coffee requires an adapter arm that is provided by the supplier. ... MAKING CAPPUCCINO 1.
|Author||:||The Culinary Institute of America|
|Publisher||:||John Wiley & Sons - 2009-05-04|