Why measure results in HRD? If HRD is to be a core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management. And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction. Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations.This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations.
|Author||:||Richard A. Swanson, Elwood F. Holton|
|Publisher||:||Berrett-Koehler Publishers - 1999|