With clear strategies, helpful diagrams and real-life examples, this book will give you the keys to unlocking your IT functionas hidden potential.demand from local support to help desk and eSupport? These questions may lead you to consider restricting standard office hours for local support, or to move to a dispatch model for local support. How can we manage our productivity?
|Title||:||Running IT Like a Business|
|Publisher||:||IT Governance Publishing - 2011-10-18|