In 2007, following the implementation of new document requirements for travelers entering the U.S. from within the Western Hemisphere, the Dept. of State (State) received a record number of passport applications. In June 2009 further document requirements are scheduled to go into effect and will likely lead to another surge in passport demand. This report examined: (1) the extent to which State was prepared for the surge in passport demand and how its readiness affected passport operations; (2) StateAis actions to increase passport production capacity in response to the surge; and (3) StateAis readiness for near-term surges in demand and its strategy to improve passport operations. Includes recommendations. Charts and tables.Comprehensive Strategy Needed to Improve Passport Operations Jess T. Ford ... in 2005, that identified several deficiencies and proposed a number of potential measures to guide modernization efforts; however, ... in demand, such as opening a second book printing facility in May 2008 and creating a reserve adjudication force. ... These centers focus on adjudication and are not accessible to the public.
|Author||:||Jess T. Ford|
|Publisher||:||DIANE Publishing - 2009-03-01|