The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewersaand good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such skills as open-ended questioning, active listening, and reading body languageaall essential in a variety of management situations. Youall learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. Youall even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging. qWhich questions can and can't I ask? How should I document an interview?q Because such concerns can trip up even the most experienced business interviewer, youall find clear guidance on key legal issues and specific do's and do not's dictated by current legislation. Managers will also appreciate the wealth of real-life dialogs that highlight this broad-based and highly useful course. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.Ask enough of the right questions With regardto applicantrelated interviewsa thatis, screening, campus, employment, and referencecheck interviewsapose questions that will ... Doesthis person exhibit potential for growth within your organization (campus, employment interviews)? ... Isthis persona#39;s style ofworking compatible withthatofyour organization (employment, reference check interviews) ? Whatareanbsp;...
|Publisher||:||AMACOM Div American Mgmt Assn - 2000-02-26|