Technology and the Transformation of White-collar Work

Technology and the Transformation of White-collar Work

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The introduction of new technology and communication to businesses is forever altering the roles and responsibilities of the white- collar workers. This unique collection from authors in such diverse disciplines as psychology, computer science, sociology, history, communication, and public policy, discusses the ways in which these changes have and are effecting the workplace and the employees while speculating on future changes and effects. Of special significance are the methods suggested for introducing information technology into the workplace. These new methods will increase the quality and quantity of goods and services produced while increasing the quality of working life for employees.The socio-technical approach to work design. ... Employee participation in the socio-technical analysis of a computer operations organization. ... Tornatzky, L. G., Fergus, E. O., Avellar, J. W., Fairweather, G. W., aamp; Fleischer, M. (1980).

Title:Technology and the Transformation of White-collar Work
Author:Robert E. Kraut
Publisher:Psychology Press - 1987


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