A report for the UK Audit Commission has observed that: a[t]he level of trust in an organisation affects levels of use and ... Some [people] avoid contact With services they do not trust unless it is absolutely essential. ... Beyond promoting direct engagement with public services, trust is widely recognised as making possible theanbsp;...
|Title||:||The 8th European Conference on E-Government|
|Publisher||:||Academic Conferences Limited - 2008-06|