The American Workplace

The American Workplace

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Many managers are frustrated by a bewildering array of advice about what works in the workplace. This volume contributes to a growing consensus about effective workplace practices. The collection combines detailed studies of single industries (automobile assembly, apparel, and machine tools) with cross-industry studies of financial performance. Compared to most past investigations, the research here has better measures of both workplace practices and organizational performance. The contributors find that systems of innovative human resource management practices can have large effects on business performance. Success does not come from any single innovation, but from a coherent system encompassing pay, training, and employee involvement. Although a majority of contemporary US businesses now have adopted some innovative work practices, only a small percentage of businesses have adopted a coherent new system. A concluding chapter outlines barriers to diffusion and discusses public policies to remove barriers and enhance dissemination of effective management.... costs, and savings in indirect labor costs as teams take over scheduling and as they do their own routine maintenance. ... Retailers are able to carry much smaller inventories of products and to achieve significant savings by avoiding markdowns or stock- outs. As a result, retailers may be willing to pay a premium to the manufacturer who can deliver products on time and on short notice. ... Washington, DC: American Apparel Manufacturers Association, Technical Advisory Committee.

Title:The American Workplace
Author:Casey Ichniowski
Publisher:Cambridge University Press - 2000-04-24


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