What Every Senior Manager and Consultant Should Know About Managing Effective IT Departments qThis book sheds light on one of the most challenging topics for corporate officers ahow to create and manage a high-performance IT department and obtain higher returns from technology-invested capital. The techniques and tools provided show how senior managers can work effectively with CIOs and IT directors to produce outstanding results. The approaches described are must-reading for non-technical executives with a stake in IT, as Baschab and Piot have taken pains to focus on the critical management concepts in IT without over-simplification.q aTom Bickes, President and CEO, Employbridge qIn The Executiveas Guide to Information Technology, Baschab and Piot clearly identify the challenges inherent in many IT organizations as seen from the front lines. Guiding the reader through the day-to-day challenges, and developing a strategic, step-by-step plan make this guide a key part of every front-line technology managers toolkit.q aBill Holt, Enterprise Engineering Manager, EDS Corp. qBaschab and Piot have achieved a good balance between academic rigor and field-tested practice regarding the effective management of corporate technology departments. Their topical structure and process-oriented approach to each topic are directed at improving execution and high-stakes IT decisions such as vendor selection, technology standards, IT staffing, and performance measurement, while their real-world anecdotes provide context and variety. The book is appropriate for anyone interested in harvesting the heretofore largely untapped potential of IT, including those in capstone management of IT courses or for graduate students seeking a senior-management viewpoint on IT.q aLeon A. Kappelman, PhD, Farrington Professor of Information Systems Director, Information Systems Research Center, College of Business, University of North Texas qThis book is a valuable resource for management and technology consultants who want to understand what is on the agenda of their clients, from IT management to the executive board. The authors have vividly captured the key elements of the non-technical aspects of managing the IT department and provide prescriptive advice for ensuring the highest return on corporate IT investments. Recommended for consultants of all stripes and sure to have an immediate impact on the value consultants can deliver for their clients.q aMike Brynda, former Principal, Booz Allen Hamilton President, The Dallas Advisory Group, management consultantsq Did the technical architecture work as planned? ac How was the vendor ... How have the system and technical architecture scaled with volume changes? ac What were the ... Exhibit 10.21 shows a typical gap analysis spreadsheet. The keyanbsp;...
|Title||:||The Executive's Guide to Information Technology|
|Author||:||John Baschab, Jon Piot|
|Publisher||:||John Wiley & Sons - 2003-04-04|