This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resourceHe has an 8a10-page research paper to do, and he has waited until the last minute. His professor has told him that he needs to use the librarya#39;s resources to find scholarly research articles, and he cannot use Google. He has no idea how to doanbsp;...
|Title||:||The Human Side of Reference and Information Services in Academic Libraries|
|Publisher||:||Elsevier - 2007-01-31|