Annotation Wealleans, a chartered engineer and practicing business leader, details steps for creating performance measurements at the working level. He addresses procedures for identifying, designing, monitoring, and using measurements and how these might relate to other objectives within an organization, and explores the use of general performance measurement as a management tool for the areas of control, customer satisfaction, and business improvement. Unlike many other guides, a distinction is made between general strategic measurement, and monitoring of process-level measurements that directly relate to the performance of an individual work team. The author is head of international operations for a maritime technology company. Annotation c. Book News, Inc., Portland, OR (booknews.com).ISO 14001 From the same stable as the well-known ISO 9001, the environmental standard ISO 14001 is a way of formalizing an organizationa#39;s green approach. BACKGROUND Perhaps the first widely adopted international managementanbsp;...
|Title||:||The Organizational Measurement Manual|
|Publisher||:||Gower Publishing, Ltd. - 2001|