The Reference librarian

The Reference librarian

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An excellent example of this is the emergence of the Myers-Briggs Type Indicator in library literature, starting in 1989 and continuing today (Agada, 1998). ... Eidson (2000) discusses the elements of emotional intelligence and how they relate to the reference interview, but stops short of discussing their ... clues of things to emulate (positive) or avoid (negative) when interacting with specific co- workers.

Title:The Reference librarian
Publisher: - 2003


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