Trust within Organizations of the New Economy

Trust within Organizations of the New Economy

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Marco Tulio Zanini examines the effects of different industry-specific institutional framework constraints on the level of trust within business organizations, particularly the possible differences in old and new economy. Based on the results of a survey carried out in seven major companies from different sectors of the Brazilian economy, the author shows that trust is more likely to be found in relatively stable, hierarchical and bureaucratic organizations whereas there is comparatively little trust in new economy firms.The objective of this Chapter is to define and characterize the New Economy and present the impact of these new institutional settings on the levels of trust within the companies operating in the New Economy, which has changed substantially anbsp;...

Title:Trust within Organizations of the New Economy
Author:Marco Tulio Zanini
Publisher:Springer-Verlag - 2007-12-05


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