The only recent book to cover qStage 3q warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the worldas leading experts in warranty management.Some models produced by Honda (2000-01 Honda Odyssey minivans, 2000-01 Honda Accord cars with automatic transmission, 2000-01 Prelude and 2000-03 Acura CL and TL cars) had problems with transmissions slipping out of gear, not anbsp;...
|Title||:||Warranty Management and Product Manufacture|
|Author||:||D. N. Prabhakar Murthy, Wallace R. Blischke|
|Publisher||:||Springer Science & Business Media - 2006-01-27|